Shipping policy

Our goal is to have your item ready to ship within 3 business days of receiving your order.  You can select your preferred shipping service and ship time at checkout.

At Rock Mama, getting your items to you safely is our priority.  We package each piece individually and with great care. In order to reduce our environmental impact, we often re-use materials from shipments we have received.

Once an order leaves our building it is the sole responsibility of the shipping carrier. We are not responsible for lost or stolen packages. If you believe your packages may have been lost or stolen, please contact your local shipping carrier.

We are investigating and will integrate eco-friendly alternatives as we purchase new materials.  All our shipping is carbon-neutral! Thank you carbonfund.org for your fantastic program!

We currently offer shipping to U.S.A. and Canada. For other International shipping, please contact us to see if we can accommodate. International clients are responsible for any customs and import taxes that may apply.